Item Personalization

Delivery within the UK:

We aim to dispatch all stock items between 1 to 5 business working days of receiving your order and it should reach you within 1-2 working days. Products with a next day banner will be dispatched on the same day for orders placed before 12:00 midday to arrive the next business working day. In the event of items being out of stock, we will advise you immediately.

Postage & packaging cost within the UK:

All items are insured in transit.

Non-UK delivery:

We aim to dispatch all stock items within 1 to 5 business working day of receiving your order. For deliveries to all non-UK destinations, please see detailed country chart Expedited delivery is available for most destinations and we use DHL Express cost options are show at the checkout.

Non-UK postage & packaging cost:

CUSTOMS INFORMATION

Please note: Orders sent to non-EU countries may incur local duties and taxes. In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as the order passes through customs. Any charges on a parcel must be paid for by the person receiving the parcel. We have no control over these charges and we cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.

According to our previous experiences, overseas customers usually are not obliged to pay any duties or taxes. However, your local customs authorities may apply import duties in individual cases. We can take no responsibility for such taxes, or for any goods seized by import authorities due to local regulations, such as organic matter or weaponry. Please contact your local customs office if you need further information before placing your order.

All EU countries are liable to pay Customs duties for goods over the value of 150€. In order to not be charged duty for orders under 150€, please ensure you obtain a IOSS number